Question 1

Do you offer assistance in Design Application and Proper Alloy Selection?

Accepted Answer

Anchor Bronze & Metals has a qualified support team. We are available to assist you with the design of your bronze components. We can save you time and money in research, design and production costs.

Question 2

How Fast can you  Ship?

Accepted Answer

Standard Bar Stock Items ship within 2-3 days from stock unless otherwise quoted
 
Standard finished sleeve bearings, flanged bearings and thrust bearings ship within 1-2 days
 
Made to Order custom alloys & sizes typically ship within 5-6 weeks from order receipt
 
Custom Machine Parts finished to your drawings typically ship in 4-5 weeks

Question 3

What are your Freight Terms?

Accepted Answer

We quote our products ex-works meaning you pay the freight from our shipping location. For smaller orders, under 100 lbs., we typically ship via UPS Prepay & Add the UPS charges to your invoice.
 
For larger shipments, over 100 lbs., we ship by truck Prepay & Add the freight to your invoice. The material we ship is class 55 . As such we typically receive a 80% discount from most common carriers. We pass this freight savings along to you.

Question 4

What are Material Tolerances?

Accepted Answer

Wrought Copper Alloy Bar & Plate (100 through 700 series of WROUGHT copper alloy numbers) are produced to size within a plus and minus tolerance per the ASTM standards. For example if you order a 1" dia. brass rod the OD tolerance will be +/-.002". If you are finishing to 1.000" OD or less, you will need to order 1.125" OD. For rolled plate 1/2" thickness tolerance would be +/-.028". If you are finishing to 0.500" or less you would need to order the next standard thickness up which for example may be 5/8" thick.
 
Continuous Cast Copper Alloys (800 & 900 series of CAST copper alloy numbers) are produced to "Nominal" sizes. This means finishing allowance remains to finish to the published size. For example, if you order a CAST aluminum bronze bar to 3" solid dia. the actual cast size will be 3" (+.063") and will finish to 3.000" diameter or less. Please follow this link for a description of Material Tolerances and recommended Finishing Allowances.(https://www.anchorbronze.com/tolerances) (https://www.anchorbronze.com/tolerances)
 
Centrifugal Castings are semi-finished with .125" finishing allowance remaining on all surfaces to finish to your requested size. With all alloys it is best that we know your actual exact finished dimensions. This way we can insure that you will receive the proper amount of clean up allowance on your material per the ASTM standards.
 
Finished Machine Parts are produced to the tolerances on your drawings.

Question 5

What is your Quality Guarantee?

Accepted Answer

We guarantee that all product is free from material defects such as micro-porosity, shrinkage cavities, cracks and inclusions or we will replace the product.
 
It is important to note that we do not cover any lost machine time. In the rare event you notice a problem with any material you should stop machining and let us know about the problem.

Question 6

What is your Return Policy?

Accepted Answer

Standard FULL length bars from stock can be returned with a restocking fee. Customer pays the freight back.
 
For Cut to Length pieces (cut from long bar) there are no returns. These items are cut to a specifc length requirement and cannot be resold to another customer. We would offer "Scrap" value only. Customer pays the freight back.
 
For Custom Made to Order alloys and sizes there are no returns. These items are produced specifically to custom requirements and cannot be resold to another customer. We would offer "Scrap" value only. Customer pays the freight back.
 
Standard "Off the Shelf" Bearings can be returned with a restocking fee. Customer pays the freight back.
 
For Custom Finished Machine Parts there are no returns. These parts were produced specifically to custom drawings and cannot be resold to another customer. We would offer "Scrap" value only for the parts. Customer pays the freight back.

Question 7

What are Payment Terms?

Accepted Answer

We accept all major credit Credit/Debit Cards
 
We offer open credit terms (Net 30 days) to Qualified Companies
 
We accept payments by Electronic Bank Transfer.

WE DO NOT ACCEPT CHECKS IN THE MAIL

You can pay our invoices Online either by Bank Card or Direct Deposit Feature. In the case of Direct Deposit Feature please follow the instructions on the e-mailed invoice

If you have an account and are set up on Net 30 day payment terms you can pay by electronic bank transfer or pay our invoices online

ANCHOR BRONZE

& Metals, Inc.

Quality & Deliveries You Can Trust

MADE IN THE USA

What's Driving
Metal Prices

ANCHOR BRONZE

& Metals, Inc.

Quality & Deliveries You Can Trust

MADE IN THE USA

What's Driving Metal Prices

What's Driving
Metal Prices